Posted


Overview
: ConnectStaff has an immediate requirement for a Deployment Engineer to support MedCOI deployments. MedCOI is an enterprise VPN service providing access to the Medical Community of Interest VPN for authorized users of the Department of Defense (DOD) and Department of Veterans Affairs (VA).

Responsibilities include system administration support for production environments that comprises effectively and collaboratively working in a team environment. At customer locations, provides engineering support with the overarching responsibility for implementation and optimization of hardware, software products and multi-vendor systems.  Furthermore, includes oversight of the installation process and test procedures to diagnose and resolve product performance problems at installation, limiting critical system downtime. The Deployment Engineer shall support managing teams in project planning, coordination and technical advisement to team members and site customers to facilitate system hardware and software installations, networking, relocation, and storage upgrades, at Medical Treatment Facilities (MTF) locations.

Location: preferably based in San Diego, CA; 75% travel

Project Duration: at least through September 2020; extension likely

Primary Responsibilities:

  • Install and configure server, storage, and network equipment in blade server rack configurations and associated provisioning
  • Use the OSI model, engineers must quickly determine what may be causing the issue and take steps to resolve or escalate to the entity required to resolve the issue. If the resolution is outside of the engineer’s purview, such as network issues, they are required to work with the required entity to resolve the issue and then document the issue/resolution. Issues incurred during migrations are vast and the Engineer will have to have the skill set and knowledge to independently troubleshoot outside of the documented lessons learned
  • Configure and test CHCS interfaces and devices connected to CHCS
  • They will be a member of a team that will develop and refine testing procedures/plans
  • Assist in the development of step by step instructions
  • Perform configuration changes within OpenVMS and Multinet
  • Troubleshoot network communications with virtualized systems and the network infrastructure
  • Resolve or escalate critical developments which may impact exceeding scheduled down times
  • Daily updates to customers and management with pre- and post- installation meetings and completion of Installation Activity Completion Reports
  • Plan, prepare and conduct on-the-job training as required in support of the foregoing activities
  • May oversee a team of field service technicians and train, monitor, and otherwise assist lower level service technicians

Qualifications:

  • Must be a US Citizen; MUST have or be eligible to obtain an ADPII clearance for consideration
  • Required DoD 8570 Certifications:
    • IAT Level II (i.e., Security+CE, CCNA Security)
    • Computing Environment Certification (i.e., Linux+, OpenVMS, Microsoft Certified Professional)
  • Bachelor degree in Engineering, Computer Science, Information Technology, or related discipline or equivalent systems and work experience Additional relevant experience may be considered in lieu of a degree)
  • A minimum of eight (8) years of experience with software engineering, integration, networking and server configuration and maintenance
  • Strong prior experience supporting DHA CHCS and AHLTA is preferred
  • Experience with various operating systems to include MS Windows Server, Linux/Red Hat, and OpenVMS
  • Experience working with VMWare vCenter 5.0 and higher
  • Understanding of VMware networking configuration
  • Familiarity with HP C7000 enclosures and blade servers including firmware updates
  • Acquainted with HP storage configuration EVA4400 / P6350 or 3PAR StoreServ
  • A strong aptitude in the resolution of issues relating to hardware, software, and networking is required
  • Knowledge of IT security concepts and practices
  • Networking understanding including DHCP, Static addressing, Ports and Protocols
  • Familiarity with DoD deployment environments

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